Samur-Civil Protection, Emergency Extrahospital Service of the Local Council of Madrid, registered in 2024 almost 164,000 activations (163,841), approximately 450 per day, with 1.3% less than the previous year (166,121), when it celebrates 30 years of service. In 2024, it also maintained good response times, at levels equal to those of the previous year: 9 minutes and 19 seconds from the moment the ambulance reached and less in cases of cardiac arrests (just over 8 minutes) and with optimal satisfaction among treated patients (one out of 9.5 out of 10), as well as the Madrid group for whom Samur-PC again in 2024 is one of the best services of the Municipal Council.
This was highlighted by VicealcalDesa and the Emergency Safety Delegate, Inma Sanz, who broke down the Samur-Civil balance field. Sanz, after witnessing the service change, thanked the «service vocation, commitment to excellence, and humanity.»
In 2024, high survival rates were maintained under care after cardiac and respiratory arrests and severe trauma and critical patients: the survival of patients with severe trauma after seven days rose to 89.09%; That of critical patients for the same period was 86.49% and 20.44% of patients who have suffered a cardiac and respiratory arrest, figures «that consolidate those from previous years and demonstrate the level of excellence of the municipal service in Madrid,» said Sanz.
Strengthening personnel, equipment, and communication media
Vice-Mayor and the Emergency Safety Delegate have emphasized the commitment of the municipal government team to Samur-PC, as well as to the rest of the emergency and security services of the Municipal Council, advancing in improving their means and equipment, as S, as S Also, it happened in the last period of the previous year, so that their troops will develop their activity optimally for the benefit of Madrid.
In this sense, Sanz emphasized that the Samur-PC staff continues to be consolidated, reaching 964 jobs (26% more than in 2019), with almost twenty more than the previous year and with the implementation of new selective processes within the 10,000 Plan, initiated in this mandate to continue increasing the staff of essential municipal services. Last year, in addition, the construction of several bases was completed, with two new ends in the districts of Vallecas and Villa de Vallecas, in addition to starting work on the new Moratalaz.
There are also better and more advanced environments, such as ultrasound simulators received by Samur-PC in 2024, which improve the diagnosis and treatment of critical patients before reaching the hospital or renewing the service fleet after incorporating 46 new ambulances, three new trucks, a mobile workshop, two containers, and five trailers, in addition to the approval in the last year, a new supply contract for 99 ambulances and rapid intervention vehicles that will last until 2030. Budgets for Madrid next year, in addition. In Samur-PC, 3.7% more than the current and 56.7% more than in 2019.
In 2024, Samur-Civil Protection provided health coverage in 1,072 predictable risk events developed in the city of Madrid: sports and cultural events, popular events and festivals, etc. Among the most prominent Christmas holidays, Pride (Mado), San Isidro, the popular marathon, the El Pilar parties, football matches of the major Madrid teams, the celebration of the Spanish football eurocup, San Silvestre, etc. .
The municipal baths carried out a total of 3,297 health assistants in these events, with 617 transfers, assigning approximately 2,500 basic and advanced life support ambulances to cover them. The events that required the highest number of assistants were sports, followed by music festivals.
Samur-PC also responded to those affected by Dana in the province of Valencia, traveling around 150 baths to collaborate in the affected villages, along with the rest of the local council and emergency services of the local council and cleaning and EMT Madrid, providing their support to the teams displaced in the capital, along with local authorities and the general population, to try to recover normally as soon as possible. In addition, they coordinated the activity of collecting essential items organized by the Municipal Council of Madrid.
Around thirty exercises to improve emergency coordination
Last year, in addition, Samur-PC participated in 34 exercises in collaboration with other services and institutions, to improve coordination among all and train performance in complex procedures. Along with those developed with Aena or in royal collections, for example, they highlighted the organization by the municipal service itself during the XXVI disaster day, in the participation of more than 500 interventions from various emergency and security services of 15 autonomous communities. countries.
In these days of municipal disasters, they had scientific tables at a level and the participation of international speakers. In this sense, «the professionals of Samur-PC have made, another year, very valuable contributions to research on extrahospital care,» said Sanz, because seven works were published in indexed journals, and Samur-PC had an exceptional role. National Society of the Congress of Emergency Medicine in Spain.
After the certification of Samur-PC in 2023 as the first municipal emergency service in the world’s highest ranking in this area by the World Health Organization (WHO), which accredited it both The emergency medical team 1 (EMT1 Fix) -, Sanz wanted to highlight the preparation of this year: in different centers and programs of the European civil protection mechanism, as part of the medical coordination cell for the response to Gaza or, a few days. Portugal.
More Madrid consisting of civil protection
Meanwhile, the civil protection body increased last year in the number of volunteers (in 2024 and ended the training more than 200, ending the year with 29 volunteers more than the previous year), who dedicated more than 230,000 hours of service, 10% more than the previous year. These hours are distributed in the more than 8,200 services in which, with almost 34,000 presence of civil protection volunteers in different services.
In terms of training, in addition to theirs to recycle and specialize, civil protection volunteers collaborate in training citizens to initiate the survival chain in case of a cardiac arrest, teaching first aid maneuvers and cardiopulmonary resuscitation (CPR) in more than 51,500 people in 2024, 16% more than the previous year and 50% more than in 2022.
